Refund and Returns

We offer a 7-day return policy, which means you have 7 days from the date you receive your order to request a return.

Returns are accepted only under valid circumstances. If there is an issue with your order, we’ll do our best to make it right.

To be eligible for a return, items must:
• Be unworn and unused
• Be in the same condition as received
• Have all original tags attached
• Be returned in the original packaging
• Include proof of purchase (order confirmation or receipt)

To initiate a return, please contact us at support@goalzwear.store.
If your return request is approved, we will provide instructions on how and where to send your item.

⚠️ Items sent back without prior approval will not be accepted.

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Returns & Exchanges

Please inspect your order immediately upon delivery. Contact us if:
• Your item arrived damaged, defective, or misprinted
• You received the wrong item or incorrect size
• Your order did not arrive due to a confirmed delivery issue

To qualify for a return or exchange:
• The item must be unused and in original condition
• Original packaging and tags must be intact
• Your order number must be provided
• Clear photo or video evidence of the issue is required

Once your request is reviewed and approved, we will provide return or exchange instructions.

Return shipping costs are the customer’s responsibility, unless the return or exchange is due to an error on our part.

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Non-Returnable Items

We cannot accept returns or refunds for:
• Items that have been worn, washed, or used
• Items returned without original packaging or tags
• Items that match the product, size, and specifications selected at checkout

Please review your order carefully before placing it. We provide clear sizing charts and product information to help you choose the right item.

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Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved, your refund will be processed back to your original payment method within 10 business days.